FAQs
Yes. Using our SMS Service you can send SMS in any Indian Regional Language. Our SMS system supports popular Indian languages.Our Text Translator Tool will help you to type text quickly in Regional Language. For sending Unicode SMS visit here and know the process.
Yes, You can schedule to send SMS at any time in the future as you please.Visit here for schedule SMS steps. If you want to change the time and date of the scheduled SMS. You can go in the delivery report section of our SMS portal & do the needful.
Yes, you can import your mobile numbers from an Excel sheet. You need to save your Excel sheet in a CSV File and then import it into our portal with a few steps. Also, you can enter numbers manually or copy and paste if you have smaller volumes. You can visit here and follow the steps, & Import the data.
To your Promotional or Transactional SMS, your customer can not reply directly as they sent with Sender ID. In your message, you can use short code or long code and your customers can use these to reply your message.
1 SMS Credit = 160 characters including spaces in English. 1 SMS Credit = 66 characters, including spaces in other languages. You can send SMS up to 700 characters, but credits will be debited as per above.
SMS, which stands for Short Message Service. It is used to send short text messages from one cellular phone to another. Standard SMS have a limit of 160 characters per message.
As per our deletion policy, if you do not renew your account within 30 days, then your account will be deleted. After account deletion, you can not get carry forward credits and data backup if you have.
For server-to-server communication, the Developer API uses an authentication method that allows the API to automatically send text messages, such as payment due reminders. SSD Web Solutions provides this API free of cost. You can sign up for a free trial account to access the Bulk SMS API and sample code. Simply integrate it into your system to send real-time text messages. Messages can be event-based, time-based, or user-initiated.
There are 5 options for making a payment. You can make the payment through Credit Card, Debit Card, DD/Cheque, by cash, and Fund transfer. To buy SMS credits and raise the recharge request for the required volume. Buy bulk SMS India.
Low tariffs and direct reach to consumers has made SMS one of the most cost effective ways of selling services and products. However, telemarketing has brought with it serious issues of invasion of privacy and has become a major irritant to customers. To regulate unsolicited commercial calls and messages, TRAI has notified “The Telecom Commercial Communication Customer Preference Regulations, 2010”. All the provisions of the regulations came into effect from 27th September, 2011. The complete guidelines can be accessed in the TRAI portal here. We at SSD Web Solution take subscribers’ privacy preferences very seriously. We enforce the prescribed regulatory guidelines across our platform to ensure all criteria are met throughout the customer lifecycle starting with account setup to daily ongoing operations. Our dedicated service, support team, along with our account managers, ensure timely approvals of appropriate messaging content, without affecting your communication needs. We follow TRAI guidelines for SMS in India.
NDNC means National Do Not Call. It is also called DND ( Do Not Disturb). This is an initiative by TRAI (Telecom Regulatory Authority of India) to save consumers from unsolicited calls/SMS. If a person registers his/her mobile number, then it would be illegal for telemarketers to send any sort of unsolicited SMS or calls on those numbers.
Yes, SSD Web Solution provides SMS service with 1-year validity. After 1 year your SMS credits will be expired. But Don’t worry SSD Web Solution have a carry forward facility. In that after renewal your account, your existing credits will be carry forward for next year use. This Carry Forward facility is restricted for 30 days only after account expiry.
The standard length of SMS is 160 characters. It especially depends on the message type, whether it is in Unicode or uses special characters in the message. Till 160 characters in the message used one SMS credit. If the message goes more than 160 characters, then the next credits are used up for that message. You can send the message up to 765 characters.
You can email us regarding this and take a backup of your Contacts, Delivery reports If you have. * After receiving your email confirmation, your account will be deleted within 7 days. If you want to renew your account or want any details regarding your account, then please contact us within 7 days after receiving your confirmation.
If you made the payment through Debit Card, Credit Card, Fund Transfer, or Cash Deposit, then SMS credits will be added immediately to your account within 24hours. If you have made the payment through a Demand Draft / Cheque, then SMS credits will be added to your account once we receive the payment in our account.
No. There are no contracts or commitments with SMS Service. It is based on the paid amount which you paid for the SMS pack. So you can send SMS with no hassle.
Sent messages are stored only for 7 days in your bulk sms account. You can easily export the delivery report in an Excel file and maintain your own record.
Your contact database is completely safe here. We do not provide or share any contact database, We provide only SMS Credits.
To your Promotional or Transactional SMS, your customer can not reply directly as they sent with Sender ID. In your message, you can use short code or long code and your customers can use these to reply your message.
Yes, SSD Web Solution provides SMS service with 1-year validity. After 1 year, your SMS credits will expire. But Don’t worry, SSD Web Solution have a carry forward facility. After renewing your account, your existing credits will be carried forward for next year’s use. This Carry Forward facility is restricted to 30 days only after account expiry.
As per TRAI regulation, the sender ID length is 6 characters. In Transactional SMS Service, you can get 6 Characters sender ID with your Company / Business name, Product name, Website name (Like SSDWEB, WEBSMS, SSDIND). In Promotional SMS Service, you can get 6 6-character numerical Sender ID. That Sender ID is generated randomly by telecom operators.
